I’m a Boston Consulting Group managing director and partner, founder of BCG’s Behavioral Science Lab, and leader of our network of behavioral scientists. I serve as a member of the BCG Change Management leadership team. I use my training as a behavioral economist to improve
Financial Discipline Is Always In Fashion
Financial discipline is a virtue—in good times, bad times and uncertain times. Leaders, therefore, need to make cost management an ongoing, always-on priority.
Unlocking The Neurodiversity Advantage In The Workplace
Recognizing and embracing neurodiverse individuals offers organizations a powerful path to unlocking productivity, innovation, and resilience.
GenAI Best Practices Are Starting To Emerge
Business leaders should neither hold back nor rush in to adopting AI. If they’re not willing or able to be pacesetters, they should follow emerging best practices.
GenAI’s “Exoskeleton” Will Spark A New Era Of Productivity And Talent Growth
Workers need to see GenAI as a tool that allows them to tackle tasks that are beyond their current capabilities and free up time to use their distinctively human skills.
People Get Ready: The Challenge Of Building An AI-Ready Workforce
If you haven’t made AI a top priority—and with that comes the challenge of making your people as comfortable with AI as they are with texting—there’s no time to lose.
When Boards Clash Everyone Wins
A corporate Board occasionally needs to have a serious disagreement about a major issue of importance or it's probably not functioning properly.
Why Your Operating Model Matters More Than Your Strategy And Structure
Leaders recognize the importance of strategy and pay attention to the structure and size of their organizations, but an organization’s operating model is more important.
Productive Disagreement: Getting Beyond ‘Agree To Disagree’
Though disagreeing without being disagreeable is an acceptable behavioral norm, it's better to have a spirited debate and arrive at a productive conclusion.
Generative AI: What Happens In HR Won’t Stay In HR
In many cases, human resources is leading the charge to integrate AI into corporate decision-making and operations, so don’t be surprised to see more CHROs as CEOs.
Gen Z: They Highly Value ‘Values,’ But It’s No Dealbreaker
Gen Zers want their employers to embrace their values, even when their employers have large, diverse customer bases and workforces that are divided on the issues.