Haniya Rae is a freelance journalist for Forbes, where she covers rankings of best employers and top companies. She’s written for numerous publications, including The Atlantic, The New York Times and The Los Angeles Times. She was previously on staff at U.S. News & World Report a
Meet America’s Best Brands For Social Impact 2025
These are the brands of food, electronics, cars and more that consumers believe positively impact society at large.
Meet The World’s Best Banks 2025
Forbes and research firm Statista surveyed more than 50 thousand people across 34 countries to determine the best-rated banks in the world.
Meet America’s Best Management Consulting Firms 2025
Across all industries, companies are in the throes of change, but these top-rated consulting firms are helping clients tackle challenges—from advancing AI tools to enhancing risk management.
Meet America’s Best Startup Employers 2025
The companies on this year's ranking of the best startup employers in the U.S. are prioritizing both innovation and employee wellbeing.
Inside Retail's Live Chat Revolution
Customers who work with a live chat representative find the highest level of service satisfaction at 73% when compared to 61% by email and 44% by phone.
Wal-Mart's Drones Are Impractical And Silly (And Will Probably Never Happen)
Walmart would need to significantly alter its current store interiors to reflect a new, drone-based brick-and-mortar service.
This Is The Start Of The Retail Store Reckoning
The internet, which is only 12% of all retail commerce when you take out restaurants and gasoline stations, but that's a percentage that's doubled in the last six years.
Google Jacquard's Levi's Jacket Isn't All That Smart, Or That Great
The drive to own all consumer data and place it within Google's synced application apparatus is extremely limiting, and the Levi's Jacket is a perfect example.
Will Retail As A Service Take Off In 2017?
Before long, vendors will be their own merchandisers, saving the retailer from constant updates while growing in-store productivity and technology services.
Nordstrom's National Beauty Director Explains Its Naturals Expansion
What's behind the retailer's new natural beauty outposts? Nordstrom National Beauty Director MaryNell Maddox says it's a combination of timing and demand.